1. How can I order my special event customized sweet?

Please call 919-346-7173 to place your order.  Ordering by phone or in-person at 123 N. Center ST. is the best way to order.  Should you decide to post an order or inquiry though social media (i.e. Facebook or Instagram), please give us 2 business days to respond to your inquiry and/or message you back.

  1. How far in advance do I need to order a cake?

We would like 7 days notice for your order; however, we can create a cake with minimal customization in as little as 72 hours.  Orders needed in less than 72 hours may be charged a rush fee.

  1. When do I pay for my order ?

We ask that all orders be paid upon order booking.  If the order is placed AND accepted the week of the event, payment must be made immediately upon receipt of the invoice prior to any sweet preparation.  Late fees for non-payment will be charged.

  1. Do you charge late fees?

Yes, we charge a late fee when payment is not received when services are rendered.  Late fees will be applied daily.

  1. What payment methods do you accept?

Cash, American Express, Discover, Visa and MasterCard are accepted.  Payments can be made through the link provided in the invoices.  Personal Checks are accepted on a case-by-case basis.  Payments for cakes MUST be made in full in order to complete the order.

  1. Do you require deposits?

At this time, deposits for orders are handled on an individual basis.  A non-refundable $75 reservation deposit required for Weddings or events that are two months or more out.  There is a non-refundable 50% deposit required for all orders/services over $100. 

  1. Do you provide refunds?

We are unable to provide refunds due to the tedious, handcrafted nature of our customized cakes, cupcakes, cookies, cake pops and push pops. 

If you cancel your order, your balance payment may be used as a credit for future orders provided Pink Piggy Sweets is notified at least 5 business days prior to the event.  There is no pays orders canceled within 5 business days of the event.

  1. Do you do tastings?

For a design/tasting appointment, a non-refundable $30 deposit is required. 

Event dates are held for you through the date of your appointment or quote, and 5 business days afterwards.  If we do not receive a signed contract and 50% deposit within 5 business days of your appointment or quote, your date may become unavailable.

  1. Do you charge for delivery?

Yes, we charge for delivery.  Deliveries are arranged on a case-by-case basis.  Delivery fees are calculated by distance traveled and set-up time.  Delivery within the Goldsboro area starts at $15.

All orders must be picked up from the PopUP at 123 N. Center ST., Goldsboro, NC  27530.   While it is generally not a problem for clients to transport smaller cakes, self-transporting any cake is at your own risk.  We are not responsible for any damage that may occur to any client-transported cake once it has left our possession.

  1. Can I come and pick my order up?

Yes.  Orders can be picked up from 123 N. Center ST.

  1. Do you have same day cakes available?

Same day cakes are not on hand for purchase.  Every cake is made-to-order.  Feel free to call us in the evening, before the celebration, to see if we have availability to create a sweet for you.

  1. Do you ship any of your sweets?

Our current sweet shipments are for cookies, Doggie bone Sweets and our Cake Pop Sweets.  Shipping fees vary and are payable by you.  We cannot ship our cakes.

  1. Do you offer allergen-free cakes?  nut-free?  gluten free?

Pink Piggy Sweets® wants everyone to be able to enjoy our sweets.  Upon request we can carefully prepare special-order allergen-free items: nut-free, gluten-free and vegan.  However; we are not a dedicated allergen-free bakery.  We try our best to eliminate the possibility of cross contamination by using proper equipment sanitization.  We also prepare each allergen-free item separately and individually.  Most items prepared are nut-free.  Please inquire during your visit for those items.  We also ask that you use your discretion when ordering if you or someone you love has a food-sensitivity.

  1. What is the pricing for custom cakes?

Our buttercream iced cakes start at $40.  This cake is a 2 layer buttercream frosted cake with NO customization.  Our fondant iced cake pricing starts at $75.  Customization outside of “Happy Celebration” is additional.  The overall price is determined by the color(s), design complexity, cake construction and time to create a cake.  Usually with customization you will average about $4.50 per person + up with buttercream design and about $5.50 per person + up for fondant designs. 

All pricing will be provided after an inquiry/order is made and a discussion to understand your wants with the baker.  Prices subject to change without notice.  Review our Price List here:  Service Price List 2017.pdf

  1. What is the best way to store my cake/cupcake?

Our cake and cupcake sweets are baked fresh for your event and should be stored at room temperature for serving.  Sweets placed in the refrigerator will last up to a week and a half.  For leftover sweets, we recommend those items be cut into individual slices and wrapped carefully with plastic wrap and placed inside a ziploc bag and then placed inside a plastic container and placed in your freezer.  They will last up to a year.  Since our sweets are best consumed at room temperature it’s best to thaw your sweet for 3-5 hours before serving (depending on cake size).  Refrigeration of the sweet is not recommended for longer than 24 hours after an event.  Refrigeration has a tendency to dry out the cake.  The freezer is best.

  1. What is the best way to store my Doggie sweets?

Our Doggie sweets have no preservatives.  Keep in a cool dry place out of direct sunlight.   Keep in a zippered plastic bag or an air-tight container in the refrigerator or freezer.

  1. Do you rent cake stand(s), cupcake tree, cake pop and/or push pop displays?

We do not rent cupcake tree display stands.  We recommend our clients to RAM Party Center for cake, cupcakes and cake pop display rentals.  They are located at 2722 Graves Drive in Goldsboro, NC  27534.  They can be reached at 919-778-7500.  Please tell them Pink Piggy sent you!

  1. What is fondant?

Fondant is  a sugar dough that is rolled out and placed over the iced cake for a smooth finish.

  1. Are the Party Classes just for children?

Party classes are for everyone’s enjoyment from ages 5 to 99!  No matter what the occasion, Pink Piggy Sweets can come and teach your group how to make and decorate cookies, cupcakes, or cake.

  1. Do you accept reviews?

Yes!  We would love to hear about your experience at Pink Piggy Sweets!  Our reviews can be read on Google, Facebook or Yelp.

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